For the Vimo live transfers, when your phone rings it's a Vimo rep on the other line - not the client. The Vimo rep gives you the basics - age and situation. You then determine if it's "pass or play."
I re-activated my Vimo today and forgot to pause my account - I don't want any leads yet since I'm 4 days behind on calling my telemarketed leads. But I just got a call from Vimo - rep told me he had a lady on the phone who's son just got dropped from her plan and she wantes him covered immediately.
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